If your Apple Watch is stuck on the charging cable screen and you have no clue what to do next, then you’re in the right place. In this step-by-step guide, we have shared easy solutions that will help you fix this issue right at home.
The charging cable screen on Apple Watch that features a red bolt icon usually appears when you connect your Watch to its charger. More often than not, you see the charging cable on the screen when your Apple Watch has detected the charger and is charging.
Common reason for Charging Cable Screen on Apple Watch
You might see the charging cable on the screen for several minutes if your Apple Watch’s battery is completely drained. There’s nothing to worry about. It might take up to 30 minutes for the watch to get enough charge before it can turn on. During this time, it is recommended to keep the Apple Watch plugged in and wait for it to turn on automatically.
However, if your Apple Watch has not turned on after plugging it in for more than 30 minutes, then you can follow these steps to fix this issue. You can follow these steps to solve this issue on any Apple Watch model, including Apple Watch Series 5, 6, 7, 8, 9, and 10, as well as Apple Watch SE, Apple Watch Ultra, and Apple Watch Ultra 2.
Fix Charging Cable Screen Issue on Apple Watch
Check the charger
The first thing you should do if you see the Charging Cable Screen for more than 30 minutes is check if the charger and charging cable are working properly. It is always a good idea to use an official Apple magnetic cable or an Apple Watch charging cable manufactured by an Apple-certified accessory maker. You should also insert the charging cable into a known-good power adapter or a USB port.
Plugging your Apple Watch to your computer and charging it from it can also help. If a computer is not available, try plugging the charger into a different outlet or power brick.
It is recommended that you plug the charging cable into a different charging brick or USB port. If that does not work, then try replacing the charging cable and charging again. Make sure to keep the Watch plugged in for more than 30 minutes with the new charger and cable.
Adjust placement
Make sure your Apple Watch is aligned with the charger properly. The back of your Watch should be flat against the charging puck. When you are attaching the Watch to the charger, you should feel a magnetic snap.
Clean the charger and Apple Watch
Apple Watch charging relies on magnetic connection and wireless charging. Dirt and debris can get stuck between the charger and the Apple Watch and cause charging issues. Clean the back of your Apple Watch and the charger puck with a clean cloth. Do not use any liquids during the cleaning process, and try charging again.
Force restart Apple Watch
If charging is not working, then perform a force restart on your Apple Watch. This can be done by pressing and holding the side button and the digital crown for around 10 seconds. Keep the buttons pressed until you see the Apple logo on the screen.
If nothing has worked so far, then you might be facing a hardware issue with your Apple Watch. Visit your nearest Apple Store or Apple Authorized Repair Center to get your Apple Watch checked.