Are you experiencing the issue in which your iPhone or iPad’s App Store is stuck on loading and won’t let you download or update any apps? If yes, then this guide is for you. App Store issues are fairly common; however, the good news is that they are quite easy to fix.
In this step-by-step guide, we have shared detailed steps that will help you in solving the App Store problems on your iOS device and get the store working once again.
Fix App Store Not Working
1. Check Internet connection
A working Internet connection is required for downloading and updating apps. Make sure your iPhone’s Wi-Fi or cellular internet connection is working properly. You can easily check if the Internet is working or not by opening Safari and opening any website.
If nothing loads, then the issue is not with the App Store but with your Internet connection. Try switching to a different Wi-Fi network or connect to Cellular Internet and try loading the App Store again.
2. Restart your iPhone
A simple iPhone restart can solve many software problems the device is facing. This includes App Store not working properly.
You can easily restart your iPhone by pressing the Side button and the Volume Up or Down buttons simultaneously. When the power off screen appears, slide your finger over the Slide to Power Off slider to turn off the device.
Once the iPhone shuts down, wait for a few moments and turn it back on. Then try opening the App Store to see if it has started working.
3. Check Apple’s System Status
Sometimes the App Store is down because of Apple’s server outage. You can check if there’s an active issue with Apple’s Services by visiting this page.
If there’s an issue, then it will be highlighted with red or yellow color. If there are no issues, then there will be a green indicator.
4. Sign out of the Apple Account and sign in again
Often, you can fix the App Store issues by simply logging out of your Apple Account and logging back in. You can do this by following the steps below.
- Open Settings and tap on your name at the top.
- On the screen, tap on the ‘Media & Purchases’ option and tap on Sign out.
- After signing out, sign back in.
After performing the steps above, you can relaunch the App Store to check if it has started working again.
5. Update iOS
Have you not updated iOS on your iPhone recently? Apple releases regular updates to fix software and hardware bugs, which can also affect the workings of the App Store.
Check if there are any software updates available for your iOS device by going to Settings -> General -> Software Update and installing any updates.
After installing the updates, try accessing the App Store again.
6. Reset Network Settings
Sometimes, network settings on your device can cause App Store connectivity issues, preventing you from downloading and updating apps. You can fix this by following the steps below.
- On iPhone, launch Settings and go to General.
- Next, scroll down and tap on the Transfer or Reset iPhone option.
- Now tap on Reset and then Reset Network Settings.
After resetting the network settings, try accessing the App Store once again.
Conclusion
After following these steps, you should be able to solve App Store issues on your iPhone or iPad. Whether it was an Internet connection issue or an outdated version of iOS, these steps should help you troubleshoot effectivity and get the App Store working once again.
