iPhone won't restore

What To Do When iPhone Won’t Restore (Guide)

iPhone won't restore

Have you tried everything that you could but your iPhone won’t restore? Do you receive an error message like ‘This iPhone cannot be restored’ when you plug your iPhone into iTunes and try to restore your device? No need to worry as we are here to help.

There are multiple reasons why your iPhone won’t Restore ranging from both hardware and software issues. If the issue is with software, then its a good news since these are fairly easy to fix. In today’s guide, I’m going to tell you what you can do when you can’t restore iPhone.  

What Do You Do When Your iPhone Won’t Restore?

Let’s read on to find out how to fix these issues. These 7 tips have proven to be helpful for many and resulted in resolving the iPhone won’t restore problem for them.

Tip # 1: Restart Your Computer

A very simple yet very effective way when you can’t restore iPhone is to reboot your computer. What you need to do is:

On your Mac:

  • Click the ‘Apple’ button at the upper left corner of the screen.
  • On the bottom of the drop-down menu, click ‘Restart’.

On Windows PC:

  • Click ‘Start Menu’ and
  • Restart.

Tip # 2: Update iTunes On Your PC or macOS on your Mac

First thing first. Make sure that iTunes is updated on your Windows PC. If you are using a Mac and trying to restore with Finder, then make sure you’re running the latest available version of macOS.

In order to check this, follow these quick and easy steps:

Software Update Restore

On Mac:

  • On your Mac go to System Preferences.
  • Click on Software Update icon.
  • Check for updates. If an update is available, then install it on your Mac.

On iTunes for Windows PC:

  • Go to ‘iTunes’
  • Click the ‘Help’ button on the Windows menu bar.
  • From the drop-down menu, click ‘Check For Updates’ 

Note: It will notify you if iTunes on Windows already up-to-date, otherwise iTunes will be updated. 

Tip # 3: Hard Reset Your iPhone

If your iPhone won’t restore despite trying the above-mentioned methods, you can try hard resetting your iPhone. Although, this method is not recommended always, but can become necessary to try if the issue persists. For that matter, make sure you have plugged-in your iPhone into the computer during the hard reset. About the procedure, it depends on what iPhone model do you have.

  • For iPhone 6s, SE, and older models:

Press and hold the ‘Home’ and ‘Power’ button simultaneously and wait for the Apple logo to appear.

  • For iPhone 7 and 7 Plus: 

Press and hold the ‘Power’ and ‘Volume Down’ button together. Wait for the Apple logo to appear, and release the buttons. 

  • For iPhone 8 and latest models:

Press and release quickly the ‘Volume Up’ button, press and release quickly the ‘Volume Down’ button, and then press and hold the ‘Side’ button. When the Apple logo appears on the screen, release the Side button. 

Tip # 4: Use A Different USB Cable

iPhone won't restore

Sometimes, a faulty Lightning or USB cable or cables that are non MFI-certified by Apple are the reason why your iPhone won’t restore. So, try a different Lightning cable. MFI-certified cables are tested by Apple, compliant with its performance standards, and are ‘Made for iPhone’.

So, instead of using third-party (non MFI-certified) cable, invest in a high-quality, ‘Made for iPhone’ cable. 

Tip # 5: Try A Different Computer Or USB Port

iPhone not restoring on Mac

In case there is a problem with the USB port on your computer the restore process will not work. Your USB port may be a damaged one or does not have sufficient power to charge your device during the restoration procedure. So, try a different USB port when you can’t restore iPhone. 

Tip # 6: Try A DFU Restore

iPhone DFU mode

In case your iPhone won’t restore after using a different USB port or Lighting cable, you should try a DFU restore. In this restoration process, all the hardware and software settings of your iPhone will be cleared. Most often, a DFU restores the software issues that stop the iPhone restore procedure. 

You can find instructions on how to put iPhone DFU mode here. For other devices such as iPad DFU or older iPhones find steps here.

Tip # 7: iPhone Repair

When every other fix fails and your iPhone won’t restore, this may be the right time to send your device for repair. It will not cost you much nor it will take much time. Make an appointment at Genius Bar before going to Apple Store for repair.

Did you find this guide helpful in solving your iPhone restore issue? Let us know in the comments below. Share this post with your friends and family and help them repair their devices in no time!

For more useful posts for your Apple devices, stay tuned to iOSHacker.com. 


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